Mobile Messaging Terms

Effective date: September 27, 2026

The Intertwined Collective mobile messaging program (the “Program”) is operated by The Intertwined Collective, LLC (“The Intertwined Collective,” “we,” “us,” or “our”). These Mobile Messaging Terms apply to your voluntary participation in our United States promotional text-message Program.

Program description and consent

When you separately opt in to the Program, you agree to receive recurring marketing text messages from The Intertwined Collective at the mobile number you provide. Messages may include upcoming pop-ups and market appearances, jewelry announcements, studio appointment promotions, and special offers, and may be sent using automated dialing or messaging technology.

Signing up is optional. Your consent is not a condition of purchasing jewelry, receiving permanent-jewelry services, booking an appointment, or joining our email list.

Providing a phone number for an order, appointment, or jewelry waiver does not by itself enroll you in the Program. If we ask you to confirm your signup by text, follow the confirmation instructions to complete enrollment.

Message frequency and charges

Message frequency varies based on our event schedule, promotions, and your interactions with the Program. The Intertwined Collective does not charge a fee to join the Program, but message and data rates may apply under your wireless plan; contact your wireless provider for details.

How to opt out

You may opt out at any time by replying STOP to a Program message or texting STOP to +1 833-906-6684. You may receive one final text confirming your opt-out; after your opt-out is processed, we will stop promotional texts unless you provide new consent.

You may also request an opt-out by emailing theintertwinedcollective@gmail.com and identifying the mobile number you want removed. You do not have to use particular wording in an email if your request to stop texts is clear.

Unsubscribing from texts does not require you to stop shopping with us. Email preferences can be managed separately using the unsubscribe link in an email or by contacting us; if you ask us to stop all marketing, we will honor that broader request.

Help and support

For Program assistance, reply HELP to a Program message or text HELP to +1 833-906-6684. You may also contact theintertwinedcollective@gmail.com for help with signup, preferences, or opt-outs.

Your phone number

Only sign up using a mobile number you are authorized to use and to enroll in the Program. Please notify us or opt out before relinquishing or changing that number, and complete a new signup if you want messages sent to a new number.

If we change the Program’s sending number, we will notify you through an appropriate channel. Our support email remains available for assistance and opt-out requests.

Availability and delivery

Text delivery depends on wireless networks, device settings, and other factors outside our control, so delivery is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages, and nothing in these Mobile Messaging Terms limits rights or remedies that cannot lawfully be limited.

Privacy

Our Privacy Policy, including its SMS section, explains how we handle information related to the Program. We do not sell SMS opt-in data or consent records, or share them with third parties or affiliates for their own marketing.

Changes to the Program or these terms

We may update these Mobile Messaging Terms or modify or discontinue the Program, subject to applicable law. We will post revised terms with an updated effective date and provide additional notice or obtain new consent when required; posting revised terms does not by itself authorize materially different messaging or enroll someone who has opted out.

Contact

The Intertwined Collective’s Program support email is theintertwinedcollective@gmail.com. For text-based Program assistance, reply HELP to a message from +1 833-906-6684.